Kundenmanager (m/w/d) – Innendienst in Teilzeit
Core
Customer service and administrative support for a growing insurance agency in Leipzig, handling inquiries, scheduling, and data management.
Role type
Customer Service Representative (Insurance)
Builds
Customer service interactions and administrative workflows for an insurance agency
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Customer communication, telephone handling, email management, appointment scheduling, data entry, contract administration, digital tools proficiency, organizational skills, teamwork, initiative
Preferred skills
Commercial training, insurance industry knowledge, social media content creation
Responsibilities
Handling customer inquiries via phone, email, and digital channels; Scheduling and coordinating customer appointments; Updating customer data and processing documents; Supporting the agency owner and team with daily operations; Assisting with social media activities and content creation
Seniority
Entry-level, individual contributor