Kaufmännische Fachkraft (m/w/d)
Core
Handling customer inquiries, orders, returns, and complaints for an auto parts and household goods company.
Role type
Administrative specialist (sales & service operations)
Builds
Customer service processes and order management workflows
Domain
Automotive parts and household goods retail
Required skills
Customer inquiry handling, order processing, return management, complaint resolution, MS Office proficiency, computer literacy
Responsibilities
Processing customer inquiries, managing orders, handling returns, resolving complaints