Servicebegleiter (m/w/d) Kassel
On-site
Core
First point of contact for customers in branches, handling inquiries, guiding them to specialists, and managing cash transactions.
Role type
Frontline banking service associate
Builds
Customer service interactions and cash handling processes
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, cash handling, point-of-sale experience, German (C1), driving license (Class B), digital tool proficiency
Preferred skills
Team collaboration, adaptability to different customer needs, openness to new digital media
Responsibilities
Greet and assist customers, route inquiries to specialists, support cash transactions and ATM usage, maintain branch operations (via careerplan.io/jobs/10001-1003695854-S-servicebegleiter-mwd-kassel-at-volksbank-kassel-gottinge)
Seniority
Entry-level, hands-on IC