Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Managing customer orders and providing organizational support to the outside sales team throughout the entire project lifecycle.
Role type
Sales Operations Specialist
Builds
Order processing, customer service, and project coordination for wall protection, edge protection, and door frame systems.
Domain
Manufacturing / Construction Materials
Required skills
Order management, customer service, project coordination, complaint handling, payment processing, data entry
Preferred skills
MS Office, ERP systems (Lexware), English language skills
Responsibilities
Capturing, processing, and tracking customer orders; Telephone consultation and customer support; Monitoring and coordinating installation and delivery dates; Resolving complaints and returns; Managing payment terms; Maintaining master data
Seniority
Entry-level to Mid-level, hands-on IC