Softwareentwickler für den 3rd-Level-Support (m/w/d)
Core
3rd-level support engineer for agricultural accounting software, analyzing complex technical issues and collaborating with developers to resolve problems and implement customer-specific IT adjustments.
Role type
3rd-level support software engineer
Builds
Agricultural accounting software solutions for tax advisors and farming operations
Domain
Agriculture + Accounting Software
Deliverable
client delivery
Required skills
C#, complex problem analysis, customer consultation, software development
Preferred skills
Technical communication, teamwork
Technologies
C#
Responsibilities
Analyze complex technical issues not resolved by 1st/2nd-level support, consult customers on requirements beyond standard software functionality, implement IT environment adjustments for clients, contribute to quality assurance and system evolution, work on personal development projects
Seniority
Mid-level, hands-on IC