Auftragssachbearbeiter im Vertriebsinnendienst (m/w/d)
Core
Processing and managing customer orders for commercial cleaning products, coordinating with production and logistics, and handling documentation.
Role type
Order Processing Specialist (Sales Internal Service)
Builds
Order confirmations, delivery notes, and invoices for commercial cleaning products
Domain
Industrial manufacturing / Chemicals / Commercial damage restoration
Required skills
Order processing, ERP systems (Navision), MS Office, Customer communication, Documentation creation, Complaint handling, Data management
Preferred skills
Customs knowledge, English language skills
Technologies
Navision, MS Office
Responsibilities
Independently process and manage customer orders, Record and maintain orders in the ERP system, Monitor deadlines and coordinate with production, logistics, and sales, Communicate with customers regarding delivery dates and order status, Create order confirmations, delivery notes, and invoices, Handle complaints and returns, Maintain customer and item master data