Call Center Agent (m/w/d) Sales für Vodafone
On-site
Core
Sales Call Center Agent supporting Vodafone customers via phone, recommending add-on products, and handling technical inquiries.
Role type
Sales Call Center Agent
Builds
Customer service interactions and product sales for Vodafone
Domain
Telecommunications / Customer Experience
Deliverable
client delivery
Required skills
Verbal and written German (C2), PC and MS Office proficiency, sales affinity, knowledge of internet/telephony/mobile, flexibility for weekend/late shifts
Responsibilities
Telephone support for Vodafone customers, recommending add-on products, maintaining customer database, documenting consultations, handling technical issues (internet, telephony, WLAN)
Seniority
Entry-level / Open to career changers
