IT, die gebraucht wird. Teamwork, das zählt.
Core
IT support and network administration for a regional telecommunications provider, ensuring stable fiber and media infrastructure for over 50,000 customers.
Role type
IT Support Engineer / Network Administrator
Builds
Customer-facing digital infrastructure (fiber, media products, CPE)
Domain
Telecommunications / Network Infrastructure
Required skills
Hardware troubleshooting, Network administration, OS management, CPE configuration, WLAN systems, PBX/Telephony, TV technology
Preferred skills
Customer service, 24/7 on-call readiness
Technologies
CRM systems, Access-Switches, CPE devices, WLAN systems, PBX, TV technology
Responsibilities
Support and assist the technical hotline, Handle and document customer issues in CRM systems, Administer, configure, and monitor Access-Switches, Set up, manage, and troubleshoot customer end devices (CPE), Analyze and resolve technical faults, Participate in 24/7 on-call duty
Seniority
Mid-level, hands-on IC