Mitarbeiter Forderungsmanagement (m/w/d)
Core
Managing debt collection, payment disputes, and legal enforcement actions for utility services (electricity, gas, public transport) to recover outstanding receivables.
Role type
Accounts Receivable & Debt Collection Specialist
Builds
Collection workflows, payment plans, and legal enforcement documents for utility customers
Domain
Utilities (Energy, Public Transport) + Legal/Financial Compliance
Deliverable
client delivery
Required skills
Debt collection, payment plan negotiation, legal enforcement procedures, insolvency handling, ERP systems, data analysis, GDPR compliance
Preferred skills
Experience in energy sector, knowledge of German utility regulations (StromGVV/GasGVV), MS Office proficiency
Responsibilities
Execute multi-stage collection processes, manage open accounts and payment discrepancies, negotiate payment agreements, handle legal enforcement and garnishment, process insolvency filings, coordinate with external collection agencies
Seniority
Mid-level, operational IC