Fachkraft Qualitäts- und Reklamationsbearbeitung m/w/d
Core
Ensuring quality and handling customer complaints for precision machined parts and writing instrument components.
Role type
Quality Assurance and Claims Specialist
Builds
Precision machined parts (aluminum, stainless steel, brass, silver, plastic) and writing instrument components
Domain
Manufacturing / Precision Engineering
Required skills
Quality assurance, root cause analysis, audit management, technical drawing interpretation, measurement techniques, ERP systems, ISO 9001 certification, supplier quality management, process documentation
Preferred skills
German (fluent), English (basic), MS Office, averp ERP system
Responsibilities
Inspect individual parts, conduct and document initial sampling, create error descriptions, analyze customer complaints, support production in quality issues, manage supplier quality, create test plans, coordinate quality checks, support ISO 9001 certifications
Seniority
Mid-level, hands-on specialist