Serviceassistenz m/w/d / Bürokaufmann/Frau m/w/d
Core
Providing customer support via phone, email, and in-person; coordinating with insurance companies; scheduling appointments and arranging replacement vehicles; assisting with preparatory accounting tasks.
Role type
Administrative assistant (automotive industry)
Builds
Customer service interactions, insurance correspondence, appointment scheduling, vehicle replacement logistics
Domain
Automotive industry + Administrative support
Deliverable
product features
Required skills
Customer service, Insurance correspondence, Appointment scheduling, Vehicle replacement planning, Basic accounting, MS Office proficiency
Preferred skills
Automotive industry background, Organizational skills, Communication skills, Teamwork, Initiative
Responsibilities
Handling customer inquiries via phone, email, and in-person; Corresponding with insurance companies; Scheduling appointments and planning replacement vehicles; Assisting with preparatory accounting tasks