Order Processing Specialist (m/w/d)
Core
Manage and coordinate incoming customer orders from receipt to invoicing, ensuring timely and error-free processing within the ERP system.
Role type
Order Processing Specialist
Builds
Delivery notes, invoices, and export documentation (customs and shipping documents)
Domain
Diagnostic industry / Trade
Required skills
ERP/WMS systems, CRM systems, MS Office, order management, invoicing, export documentation, customer support, complaint handling, process documentation, cross-departmental collaboration, weekly order planning, process optimization
Preferred skills
Trade/wholesale background, export experience, customs knowledge
Responsibilities
Process incoming customer orders, create delivery notes and invoices, manage export documentation, handle customer inquiries via phone/email, resolve complaints, document interactions, collaborate with sales/production/logistics, plan weekly order intake, optimize internal processes
Seniority
Entry-level to Mid-level, hands-on IC