Call Center Agent Inbound m/w/d
Core
Handling inbound customer inquiries via phone for a furniture and home furnishing retailer.
Role type
Inbound Call Center Agent
Builds
Customer service interactions for ROLLER furniture store
Domain
Retail / Furniture
Deliverable
client delivery
Required skills
telephone communication, written communication, customer data management, complaint handling, order processing
Responsibilities
Answering customer calls, processing complaints and orders, maintaining customer accounts, ensuring customer satisfaction