Fachberater Versicherungszeiten für den Bereich Rentner/Arbeitslose (m/w/d)
Core
Senior specialist advising on insurance status for retirees and unemployed individuals, optimizing team processes, and ensuring quality standards.
Role type
Senior IC insurance specialist (retirees/unemployed)
Builds
Insurance status determinations and process improvements for the BKK firmus health insurance team
Domain
Health insurance / Social security
Deliverable
dashboards & analysis
Required skills
Social insurance law expertise, process optimization, team mentoring, stakeholder communication, internal control management, MS Office proficiency
Preferred skills
Health insurance specialist certification (Krankenkassenfachwirt), business management studies
Responsibilities
Advise on complex insurance cases, develop process improvement measures, support onboarding of new staff, communicate with external agencies (pension, employment), control quality standards, support team leadership