Head of IT Platform & Operations (m/w/d)
Core
Leading the technical foundation (infrastructure, systems, databases, service desk, IT security) for the FALKE Group's digital business area.
Role type
Senior IT Platform & Operations Head
Builds
Hybrid platform landscape, stable ERP operations, and IT infrastructure services
Domain
Manufacturing / IT Operations
Required skills
IT operations leadership, ITIL processes, incident management, hybrid cloud/on-premise architecture, ERP transformation, vendor management, team leadership
Preferred skills
Experience with seasonal environments, legacy system modernization
Technologies
Cloud, On-Premise, ERP systems, Service Desk tools
Responsibilities
Ensure availability and performance of platform services, define and monitor service levels, develop hybrid platform architecture, support ERP transformation, manage external service providers and budget, lead and develop the IT team
Seniority
Senior, hands-on IC with leadership responsibilities
