Innendienstmitarbeiter (m/w/d)
Core
Handling customer orders, sales, and complaints via phone while coordinating with internal teams and suppliers.
Role type
Sales and order processing specialist
Builds
Order intake and fulfillment for existing customers
Domain
Food retail / Customer service
Deliverable
product features
Required skills
Order entry, complaint handling, customer consultation, coordination, night shift coverage
Preferred skills
Food industry experience
Technologies
ERP/Warenwirtschaftssystem
Responsibilities
Take orders and sell goods over the phone, process complaints, coordinate with internal departments and external suppliers, cover night shifts (20:00–05:00)
Seniority
Entry-level