Mitarbeiter/in Vertriebsinnendienst (m/w/d)
Core
Managing sales internal operations including quote creation, order processing, customer service, and forecast monitoring for a cosmetics company.
Role type
Sales Operations Specialist
Builds
Sales quotes, customer orders, and forecasts
Domain
Cosmetics / Manufacturing
Required skills
Quote creation, order processing, customer service, ERP system usage, MS Office, complaint handling, credit note creation, forecast monitoring, product lifecycle management
Preferred skills
Customer orientation, structured thinking, reliability, independence, quick learning ability, teamwork, communication, English (very good written and spoken)
Responsibilities
Create and track quotes, handle customer inquiries and orders via phone and email, process orders in ERP system, manage complaints and credit notes, monitor and adjust customer forecasts, manage listed and promotional articles throughout the product lifecycle