Mitarbeiter (m/w/d) Mandantenservice - Innendienst
Core
Managing client service inquiries, account administration, and relationship development for assigned clients.
Role type
Client service and account management specialist
Builds
Client service tools, account development plans, and contract adjustments
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
CRM and collection system administration, client relationship management, contract negotiation, internal coordination, MS Office proficiency
Preferred skills
Business administration degree or equivalent, experience in debt management, strong communication and negotiation skills
Responsibilities
Handling service inquiries and administrative tasks, consulting assigned clients, supporting new contract acquisition, coordinating with internal departments like sales and credit management
Seniority
Mid-level, hands-on IC