IT-Applikations-Alrounder (m/w/d)
Core
IT application support and maintenance for ERP, CRM, and document management systems across German manufacturing sites.
Role type
IT Application Specialist (1st/2nd Level Support)
Builds
IT systems and digitalization processes for a thermal insulation manufacturing company
Domain
Manufacturing / IT Operations
Required skills
ERP system administration, CRM management, document management systems, incident management, request management, user training, process documentation, stakeholder collaboration
Preferred skills
Experience in production environments, analytical thinking, high IT affinity, travel readiness within Germany
Technologies
ERP, CRM, Document Management Systems, PIM
Responsibilities
Maintain and support ERP, CRM, and document management systems; Provide 1st and 2nd level support; Test new application processes; Train users on system changes; Manage master data in ERP and PIM; Collaborate with Swiss IT groups
Seniority
Mid-level, hands-on IC