Mitarbeiter technischer Innendienst (m/w/d) Service & Koordination
Core
Technical back-office support for service technicians handling refrigeration, climate, and heat pump systems, ensuring smooth on-site operations and information flow.
Role type
Technical service coordination specialist
Builds
Service operations and technical support for industrial and commercial energy solutions
Domain
Energy, HVAC, and heat pump technology
Required skills
Technical understanding of HVAC/refrigeration systems, process coordination, documentation management, customer communication, independent problem-solving, organizational planning
Preferred skills
Background in technical sales support, production preparation, or operational technical roles, ability to handle multiple simultaneous tasks
Technologies
Service management tools, technical documentation systems
Responsibilities
Support service technicians with technical and organizational inquiries, coordinate service dispatches to ensure smooth operations, clarify technical issues with internal colleagues or directly with customers, prepare service reports and technical documentation, manage material and information logistics for service processes
Seniority
Mid-level, hands-on IC
