Sales & Service Manager:in Innendienst (m/w/d)
Hybrid
Core
Managing existing customer relationships and processing contract changes via phone, in-office, or digital channels for a general agency.
Role type
Sales & Service Manager (In-house)
Builds
Customer service interactions and contract administration for insurance clients
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
customer relationship management, contract processing, data management, digital communication, in-person communication
Preferred skills
commercial training, insurance industry experience, sales experience
Responsibilities
handling existing customer inquiries via phone, office, or online; processing contract modifications from initiation to completion; maintaining accurate customer data and correspondence