Deutschsprachiger Mitarbeiter (m,,w,d) im Technischen Support & Verkauf | Telekommunikation
Hybrid
Core
Provide technical support and sales for German-speaking customers regarding internet, TV, landline, VoIP, and IPTV services.
Role type
Technical Support & Sales Agent
Builds
Customer support tickets and upsell of telecom services
Domain
Telecommunications
Deliverable
client delivery
Required skills
German (fluent), technical troubleshooting, customer consultation, sales, PC proficiency
Preferred skills
technical affinity for telecommunications, problem-solving, customer orientation
Technologies
Internet, TV, landline, VoIP, IPTV
Responsibilities
Handle technical support calls for internet, TV, and VoIP; diagnose and resolve customer issues; identify customer needs and recommend additional products; achieve service and sales targets
Seniority
Individual Contributor
