Kundendienstleiter (m/w/d)
On-site
Core
Leading the electrical customer service team to ensure high service levels and customer satisfaction for business clients.
Role type
Senior IC customer service manager (electrical)
Builds
Service processes and team operations for business clients
Domain
Industrial services / Electrical engineering
Required skills
Team leadership, Service process management, KPI analysis, CRM/ERP systems, Communication, Customer orientation, Organization
Preferred skills
First leadership experience, Commercial and organizational interest, Hands-on mentality