Kundenberater (m/w/d)
Core
Advise customers on performance, insurance, and contribution law, as well as general nursing care during business hours; handle performance applications and acquire new customers via phone and in-person.
Role type
Customer service advisor (social insurance)
Builds
Performance applications and customer acquisition for a social insurance provider
Domain
Social insurance / Healthcare
Deliverable
client delivery
Required skills
Social insurance specialist training or equivalent commercial healthcare experience, strong communication skills, ability to identify customer needs, fast learning ability
Preferred skills
Prior experience with other social insurance carriers, commercial background
Technologies
None stated
Responsibilities
Advise customers on insurance and contribution law, process performance applications via phone, acquire new customers through targeted consultation