Mitarbeiter Auftragssachbearbeitung (m/w/d)
Core
End-to-end processing of customer orders from receipt to invoicing, including documentation, customs, and delivery coordination.
Role type
Order Processing Specialist
Builds
Shipping documents, invoices, customs/export documents, and delivery confirmations
Domain
Logistics / Supply Chain
Required skills
Order processing, ERP systems (ProALPHA), MS Office, customs documentation, invoicing, delivery tracking, data management
Preferred skills
Experience in order processing, English language skills
Technologies
ProALPHA, MS Office
Responsibilities
Create order confirmations, delivery notes, shipping documents, and invoices; Prepare customs and export documents; Monitor order and delivery status; Coordinate with warehouse, shipping, production, and freight forwarders; Maintain customer, item, and order master data in ERP; Handle customer inquiries and complaints; Archive order-related documents; Contribute to process optimization
Seniority
Entry to Mid-level