Customer Operations Associate (m/w/d)
Core
Handle customer inquiries, sales partner requests, complaints, and returns for a pet food company.
Role type
Customer Operations Associate
Builds
Customer service processes and order management
Domain
Pet food retail
Deliverable
client delivery
Required skills
Customer service, complaint handling, returns processing, order entry, MS Office
Responsibilities
Manage customer and sales partner inquiries, process complaints and returns including credit notes, forward requests, and record orders.