Mitarbeiter Kundendienst-Innendienst Verwaltung (m/w/d)
Core
Managing customer service operations for sanitary, heating, and climate technology systems, including order processing, technical assessment of repair requests, and coordination with customers and suppliers.
Role type
Customer Service Administrator / Operations Manager
Builds
Service checklists, maintenance offers, and operational workflows for haustechnische Anlagen
Domain
Sanitary, Heating, and Climate Technology (HVAC)
Required skills
Order management, technical assessment, customer communication, material planning, contract negotiation, staff leadership, MS Office proficiency, Class B driver's license
Preferred skills
Commercial or technical education, business or technical studies, analytical problem-solving, entrepreneurial mindset