Disponent/Sachbearbeiter (m/w/d) für Auftrags- und Einsatzplanung
Core
Dispatching and scheduling of vehicle accident experts for damage assessment and repair coordination.
Role type
Operations dispatcher (logistics/dispatch)
Builds
Daily deployment and route plans for KfV experts
Domain
Automotive insurance / damage management
Required skills
Order intake and data entry, daily dispatch and route planning, appointment scheduling, customer service, tour optimization, order monitoring, data management, administrative tasks
Preferred skills
Commercial training, experience in dispatch or customer service, organizational talent, MS Office proficiency
Responsibilities
Accept and record orders, plan and coordinate daily deployments and routes, schedule appointments with customers/workshops/insurers, provide customer support, optimize tour planning, monitor order processing, communicate with experts, maintain customer/order data, perform general administrative tasks