Call Center Agent (m/w/d) / Mitarbeiter Technische Hotline (m/w/d)
Core
Handling technical and coordination tasks via phone to support customers with inquiries and problems for IT, office communication, POS, vending, healthcare, energy, and high-tech products.
Role type
Customer support agent (technical hotline)
Builds
Customer service interactions and documentation for LPR Experts GmbH
Domain
IT, office communication, POS, vending, healthcare, energy, high-tech
Deliverable
client delivery
Required skills
technical affinity, communication skills, German (fluent), MS-Office (Excel)
Responsibilities
Answering customer calls, resolving customer issues, documenting inquiries and solutions in the system, ensuring high customer satisfaction, collaborating with the team for smooth operations