Kaufmännischer Sachbearbeiter / Vertriebsinnendienst (m/w/d)
Core
Administrative support for the sales department, handling customer inquiries, complaints, and order coordination for a healthcare textile service provider.
Role type
Administrative Sales Support Specialist
Builds
Customer service reports, order tracking, and administrative support for the sales team
Domain
Healthcare / Textile Services
Deliverable
dashboards & analysis
Required skills
Commercial training (Bürokaufmann/Industriekaufmann), MS Office, Complaint handling, Customer history management, Invoicing
Preferred skills
Experience in complaint handling
Responsibilities
Central contact for customers and colleagues, Support the outside sales team, Handle customer inquiries and complaints, Manage returns and claims, Schedule control and delivery tracking, Maintain customer history and invoices, Create customer service reports, Update customer master data, Administrative support for the site manager