Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Handling customer orders, managing contracts in ERP systems, coordinating deliveries, and overseeing material flow between sales, production, logistics, and customers.
Role type
Sales Operations / Order Management Specialist
Builds
Order processing, contract management, and logistics coordination for industrial clients
Domain
Manufacturing / Industrial Supply Chain
Deliverable
product features
Required skills
ERP system proficiency, order management, logistics coordination, customer relationship management, data entry, complaint handling, process understanding
Preferred skills
English (conversational), commercial training or experience in industry
Technologies
ERP systems
Responsibilities
Receive and process customer orders, manage contracts and orders in ERP, create and maintain customer and item master data, coordinate deliveries and shipping, handle complaints, monitor material flow
Seniority
Entry-level to Mid-level, hands-on operational role