Customer Care Specialist (w/m/d)
Hybrid
Core
Handling customer inquiries, order processing, and sales support for a European promotional products importer.
Role type
Customer Care Specialist (Sales Support)
Builds
Promotional products and corporate gifts for over 10,000 resellers
Domain
Promotional products / Corporate gifts
Required skills
Order entry, proposal creation, complaint handling, customer relationship management, MS Office, SAP R3, Salesforce
Preferred skills
English language proficiency
Responsibilities
Handling customer inquiries, processing orders, creating proposals, managing complaints and returns, binding potential customers
Seniority
Entry-level to Mid-level