Telefonist / Kundenberater (m/w/d) in Osnabrück-Zentrale
Core
First point of contact for customers via phone, handling inquiries and scheduling workshop appointments.
Role type
Customer service representative
Builds
Customer service interactions and appointment scheduling for an automotive dealership
Domain
Automotive retail
Deliverable
client delivery
Required skills
telephone communication, appointment scheduling, administrative tasks, MS Office
Responsibilities
Answering customer calls, scheduling workshop appointments, coordinating schedules, forwarding customer requests to specialized departments, performing administrative tasks like data entry and email correspondence