Mitarbeiter*in Zentrale Bedarfsstelle und Geschäftsprozessentwicklung (26059)
Core
Central demand management and business process development for the university administration, focusing on resource planning, contract monitoring, and process optimization.
Role type
Senior business process analyst (central demand management)
Builds
Process maps, performance descriptions, demand analysis reports, and decision templates for university-wide resource needs.
Domain
Higher education administration + business process management
Deliverable
dashboards & analysis
Required skills
Business process modeling (BPMN 2.0), contract management, demand analysis, workshop facilitation, stakeholder coordination, process documentation, change management, MS Office (Word, Excel, PowerPoint)
Preferred skills
Knowledge of university organizational structures, BIC modeling tool
Responsibilities
Create performance descriptions for central university-wide needs, conduct and evaluate demand analyses, monitor existing framework contracts, prepare statements and decision templates, analyze and handle complaints from demand units, coordinate interviews and workshops, develop and maintain process maps, support IT implementation projects in project management
Seniority
Mid-level, hands-on IC