(Senior) ServiceNow Architect w/m/d
Core
Designing and governing scalable, secure ServiceNow platform architectures for complex customer solutions from concept to implementation.
Role type
Senior ServiceNow Architect (Trusted Advisor)
Builds
Scalable ServiceNow platform solutions (ITSM, CSM, HRSD, SPM, IRM) and sustainable operating models
Domain
IT Service Management / Enterprise Service Management (ESM) on ServiceNow
Required skills
ServiceNow platform architecture, ServiceNow modules (ITSM, CSM, HRSD, SPM, IRM), JavaScript, REST/SOAP APIs, JSON/XML, technical leadership, mentoring, agile and waterfall project methods
Preferred skills
None stated
Technologies
ServiceNow, JavaScript, REST, SOAP, XML, JSON
Responsibilities
Design high-quality ServiceNow solutions aligned with business processes and best practices; Translate functional requirements into robust technical architectures; Ensure successful implementation and provide architectural governance; Act as a trusted advisor to customers; Represent the ServiceNow Center of Excellence across projects; Enforce development, design, and delivery standards; Transition projects into sustainable operating models; Collaborate with CoE teams to evolve standards; Provide technical leadership and mentorship.
Seniority
Senior, hands-on IC with leadership responsibilities