Call Center Agent Inbound (m/w/d)
Core
Inbound call center agent handling customer inquiries and selling mobile products.
Role type
Inbound sales agent
Builds
1&1 mobile products
Domain
Telecommunications
Deliverable
product features
Required skills
sales experience, customer service, communication, empathy, team collaboration
Preferred skills
willingness to learn sales, career advancement interest
Responsibilities
Handle inbound customer inquiries, identify customer needs, present solutions, sell 1&1 mobile products, build long-term customer relationships, participate in internal training
Seniority
Entry-level to experienced
