Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Processing orders and quotes via fax, email, or phone; managing customer and supplier relationships; monitoring sales contracts and stock data; handling complaints; analyzing demand and procurement contracts; creating statistics, calculations, and market analyses; agency management.
Role type
Sales Operations Specialist (Order Processing & Customer Support)
Builds
Order fulfillment and contract management for the retail sector (LEH) in Germany, Austria, and Switzerland
Domain
Food & Beverage / Retail
Required skills
Order processing, quote management, customer relationship management, data entry and maintenance, complaint handling, demand analysis, contract monitoring, statistical analysis, MS Office proficiency
Preferred skills
LEH (Retail) knowledge
Responsibilities
Processing orders and quotes, tracking open offers, maintaining customer master data, handling complaints, analyzing demand and procurement contracts, creating statistics and market analyses, agency management
Seniority
Entry-level to Mid-level