Kaufmännischer Mitarbeiter im Kundenservice (m/w/d)
Hybrid
Core
Handling customer inquiries via phone, email, and mail; processing orders in the ERP system; creating quotes; and verifying invoices.
Role type
Customer service clerk
Builds
Customer service operations and order fulfillment
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Order processing, quote creation, invoice verification, customer communication, MS Office, English (written and spoken), PC proficiency
Preferred skills
Shift work flexibility, weekend/holiday work availability
Responsibilities
Answering customer inquiries, processing orders, creating quotes, verifying invoices
Seniority
Entry-level