Stellv. Teamleiter (m/w/d) kaufmännische Verwaltung / Kundenservice
Core
Lead a team of ~25 employees in administrative processes and customer service for a home care medical service provider.
Role type
Deputy Team Lead, Administrative & Customer Service
Builds
Administrative workflows and customer service operations for home care patients
Domain
Healthcare / Home Care Services
Required skills
Team leadership, Administrative process management, Customer service, Process optimization, Reporting, Onboarding
Preferred skills
Empathy, Structured work approach, Communication
Technologies
None stated
Responsibilities
Lead a team of ~25 employees, Ensure operational daily business, Analyze and improve work processes, Responsible for onboarding new employees, Ensure communication and reporting to the team lead