Technischer Support (m/w/d) – Vertrieb & Service
Core
Provide technical product support for brooding systems in the laying area, acting as an interface between sales, customer service, and internal technical teams to analyze issues, propose solutions, and optimize product configurations.
Role type
Technical Product Support Engineer (AgriTech)
Builds
Brooding systems for poultry farming
Domain
Agriculture / Poultry farming / AgriTech
Deliverable
product features
Required skills
Technical qualification (technician or bachelor), experience in technical support or product support, structured work methodology, technical communication
Preferred skills
Knowledge in poultry farming, ability to learn quickly
Technologies
CAMOS (offer configurator)
Responsibilities
Analyze and clarify issues at the interface of sales, VKI, and customer service; propose and document solutions; perform technical adjustments and further developments of brooding systems; optimize and maintain the CAMOS offer configurator for the EMEA region; coordinate with internal and international contacts; ensure quality through structured work and clear handovers