Telefonischer Kundenbetreuer (m/w/d) im Servicecenter Inbound - Homeoffice Möglichkeit
Hybrid
Core
Handling inbound phone calls and written messages to answer customer inquiries and provide support for clients of partner banks and energy service providers.
Role type
Customer service representative (inbound)
Builds
Customer support interactions for financial and energy service clients
Domain
Customer service / Telecommunications
Deliverable
client delivery
Required skills
Phone communication, written communication, PC usage, problem-solving, empathy, reliability, service mindset
Preferred skills
Experience in personal or phone customer service, English language skills
Responsibilities
Answering customer phone inquiries, providing consultation and assistance, ensuring high customer satisfaction
Seniority
Entry-level to Mid-level