Anwendungsbetreuer Microsoft Dynamics 365 Business Central (m/w/d)
Core
Supporting internal users with Microsoft Dynamics 365 Business Central, performing 1st/2nd-level support, and managing hardware integration.
Role type
Application Support Specialist (ERP)
Builds
Support processes and user enablement for Business Central
Domain
Construction & Industrial sector, ERP/Cloud
Deliverable
client delivery
Required skills
Microsoft Dynamics 365 Business Central, ERP systems, Cloud platforms, HR software, 1st/2nd-level support, Ticket management, Asset management, Hardware installation
Preferred skills
Knowledge of Cloud-based platforms, HR software
Technologies
Microsoft Dynamics 365 Business Central
Responsibilities
Support internal users with Business Central questions and issues, Perform 1st and 2nd-level support for the system, Conduct training and onboarding for employees, Document and escalate complex technical issues to 3rd-level support or external vendors, Support the development and optimization of software solutions and IT processes, Integrate and manage hardware including workstations, notebooks, and mobile devices
Seniority
Mid-level, hands-on IC