Kundenservice
Core
Receive customers, schedule appointments, close product sales, demonstrate technical devices and access methods, handle follow-up service work, and manage cash transactions.
Role type
Frontline customer service representative (banking)
Builds
Customer service interactions, product sales, cash handling
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Cash handling, appointment scheduling, product sales, technical device demonstration, service follow-up management
Preferred skills
Banking training (Bankkauffrau/Bankkaufmann), OSPlus/OSPlus neo, MS-Office, teamwork, flexibility, stress resistance