Spritzguss - Technisch-kaufmännischer Mitarbeiter Ersatzteile (m/w/d)
Core
Technically-commercial employee handling spare parts and after-sales inquiries for injection molding machines.
Role type
Spare parts and after-sales coordinator
Builds
Spare parts, service repairs, and technical clarifications for injection molding machines
Domain
Manufacturing / Injection molding
Deliverable
client delivery
Required skills
Technical understanding of mechanical engineering, ERP system proficiency, MS Office, structured work style, communication skills, organizational talent
Preferred skills
Experience in sales internal service, after-sales, procurement, or spare parts management, knowledge of injection molding technology
Technologies
ERP systems, MS Office
Responsibilities
Process spare parts inquiries from national and international customers, create quotes and orders, identify and verify spare parts using drawings and technical documentation, communicate with customers, suppliers, and international plants, handle warranty and repair cases, coordinate with warehouse, procurement, service, and logistics, maintain and optimize item master data in the ERP system, support procurement in daily operations
Seniority
Mid-level, hands-on IC