Quality & Support Specialist – Produkt Pimics m/w/d
Core
Ensuring product quality and customer satisfaction for Pimics, a Product Information Management (PIM) solution integrated with Microsoft Dynamics 365 Business Central.
Role type
Quality Assurance & Customer Support Specialist
Builds
Pimics software product for enterprise customers
Domain
Enterprise Software / Product Information Management
Required skills
Manual software testing, functional testing, regression testing, bug verification, customer support, incident management, problem analysis, user documentation, ERP system knowledge, English (C1)
Preferred skills
Microsoft Dynamics 365 Business Central experience, documentation creation/maintenance
Technologies
Microsoft Dynamics 365 Business Central, Pimics
Responsibilities
Test new Pimics versions before release, handle customer support inquiries and incidents, maintain and update user and product documentation, implement small functional or configuration requirements for customers
Seniority
Mid-level, hands-on IC