Kundenbetreuung im Innendienst
Core
Customer service and administration for existing clients in an insurance brokerage office, including quote creation, contract processing, and claims support.
Role type
Customer service representative (insurance brokerage)
Builds
Insurance quotes, contracts, and claims documentation
Domain
Insurance brokerage
Deliverable
product features
Required skills
Insurance or banking qualification, experience in insurance/finance sector, structured independent work style, customer interaction skills, proficiency with standard office applications
Preferred skills
Knowledge of construction savings, disability insurance, occupational pension, corporate customer business, private insurance, legal protection insurance, damage regulation, contract administration
Responsibilities
Customer and portfolio administration, quote creation and contract processing, claims support, correspondence with insurers, daily operational support