Teamleitung und Technischer Betreuer (m/w/d) im café digital in Hamburg
Core
Leading a team and providing technical support to Jobcenter clients with low digital literacy for device and software issues.
Role type
Team Lead and Technical Support Specialist
Builds
Digital literacy support services for Jobcenter clients
Domain
Social services / Adult education / IT support
Deliverable
client delivery
Required skills
IT support, team leadership, adult education, project management, online media usage, VR, digital communication
Preferred skills
Social skills, conflict resolution, networking
Technologies
Hard and software troubleshooting, online media, VR, video conferencing, web training, chat tools
Responsibilities
Provide technical support to participants, lead the team, ensure technical functionality, maintain participant motivation, handle data protection
Seniority
Mid-level, hands-on IC with leadership responsibilities