IT-Prozessmanagerin/IT-Prozessmanager (w/m/d)
Core
Analyze business processes, develop innovative solutions, and implement them considering technical and legal frameworks for cross-border social security services.
Role type
Senior IT Process Manager (Business Process Optimization)
Builds
Automated business processes and process documentation for social security administration
Domain
Public sector / Social Security / Health Insurance
Required skills
Business process analysis, Project management, Process optimization, Technical solution design, Stakeholder coordination, KPI analysis
Preferred skills
Automation of processes, Software testing definition, Cross-border regulatory knowledge
Technologies
Process automation tools, Business process documentation systems
Responsibilities
Analyze existing business processes and develop innovative solutions, Coordinate internal alignments for process optimization, Plan and monitor activities for process improvements, Define technical specifications for software tests and automate business processes, Support the department in KPI evaluation and reporting