Kaufm.Angestellte (m/w/d) im Containerfernverkehr / Customer Support
Core
Handling customer inquiries, shipment tracking, and documentation for long-distance container transport.
Role type
Customer Support Specialist (Logistics)
Builds
Customer communication and shipment status updates for logistics clients
Domain
Logistics / Freight forwarding
Deliverable
dashboards & analysis
Required skills
Customer inquiry handling, shipment tracking, documentation management, claims management, billing support, coordination with dispatch
Preferred skills
Romanian language skills
Technologies
N/A
Responsibilities
Answering and processing customer inquiries via phone and email, tracking shipments and providing status updates, documenting delivery notes and freight papers, controlling incoming and outgoing documents, supporting invoicing, managing claims intake and coordination
Seniority
Entry to Experienced