Field Service Engineer (m/w/d)
Core
Field Service Engineer responsible for hardware lifecycle management, including installation, relocation, removal, maintenance, and troubleshooting for bank and Sparkassen customers.
Role type
Field Service Engineer (Hardware Lifecycle Management)
Builds
Hardware deployment and maintenance services for financial institutions
Domain
IT Services / Banking / Hardware Infrastructure
Required skills
Hardware installation and removal, IMAC/R procedures, Windows administration, Client Management Console, troubleshooting, preventive maintenance, phone system administration, printer management, Class B driver's license
Preferred skills
Quereinsteiger background, remote error analysis, service mindset
Technologies
Windows, Client Management Console, IMAC/R
Responsibilities
Accompany rollout projects, perform IMAC/R activities at customer sites, install/move/dismantle hardware, resolve errors and perform technical maintenance, conduct regular inspections and updates, administer telephony and printer management, support incident resolution, perform remote and on-site error analysis